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Knowledge Base

Useful articles and guides for Comnet services. Learn more about our services and how to use them.

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How is fiber modem service provided? Should I return the modem in case of service cancellation?

If you have fiber service, you can continue to use your existing modem during the transition. In the new application, telecom teams will bring you a modem and provide its connection.

In case of cancellation, you must deliver the modem to us, but if it is not delivered, billing and legal processes will be processed. If the modem is not delivered, a penalty of 1000 TL will be billed.

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