Open in mobile app


Knowledge Base

Useful articles and guides for Comnet services. Learn more about our services and how to use them.

When Will Your Port Be Disconnected and Cancelled If Payment Is Not Made?

Category: Subscription Management

From the date your service expires, the system grants you a grace period of -10 (minus ten) days. If payment is not made within this grace period, your account will be suspended when -10 (minus ten) days are reached, and a reconnection fee of 90 TL will be applied.

If payment is not made within -15 (minus fifteen) days, your port will be cancelled. In this case, your service will be terminated with the complete closure of your port.