Knowledge Base
Useful articles and guides for Comnet services. Learn more about our services and how to use them.
Will we have the opportunity to switch to fiber internet service when it becomes available in our building?
Category: Subscription ManagementWhen your infrastructure is upgraded to fiber, you have the opportunity to convert your existing VDSL service to fiber internet service free of charge.
This conversion process is typically completed within 1 to 15 days. You need to create a support request for the conversion process. By creating a support request, you can initiate the transition process to fiber internet service.
Other articles in this category
Why is the Wi-Fi signal weak? What should you do for a strong connection?How to Apply for a New Internet Subscription to Comnet?How to Switch to Comnet?How many days can the service duration extension process be maximum?What is the activation fee for a new FIBER or VDSL subscription?Opportunities and Procedures for Freezing Unused Service PeriodsInformation Regarding Change of Address and Transfer of Internet Service:What to Do After Completing Your Application and PaymentCan I Buy a VDSL Modem and What Are Your Return Policies?How is Fiber Modem Service Provided? Should I Return the Modem When Cancelling the Service?
Subscription Management category articles