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Knowledge Base

Useful articles and guides for Comnet services. Learn more about our services and how to use them.

Subscription Management

Will we have the opportunity to switch to fiber internet service when it becomes available in our building?

When your infrastructure is upgraded to fiber, you have the opportunity to convert your existing VDSL service to fiber internet service free of charge.

This conversion process is typically completed within 1 to 15 days. You need to create a support request for the conversion process. By creating a support request, you can initiate the transition process to fiber internet service.

Subscription Management category articles