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Knowledge Base

Useful articles and guides for Comnet services. Learn more about our services and how to use them.

What should be done when installation is not preferred in VDSL Subscription?

Category: Home/Business Internet
If you did not choose installation during application; Make sure that the end left in your name or Comnet's name and the cable going to your apartment are correctly connected to the built-in box and that your modem installation is complete. If you think you have done the installation correctly, you should lower the modem into the built-in box, connect it with the left end, take a photo showing the modem lights and the labeled cable and send it to us. For this process, if you have indoor installation and a VDSL supported modem, you can purchase home support service from your customer panel.