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Knowledge Base

Useful articles and guides for Comnet services. Learn more about our services and how to use them.

I have made a new application, but I do not have on-site installation service, what should I do?

Category: Home/Business Internet

The infrastructure provider leaves a labeled cable end at your distribution box. You should connect the provided cable end to the internal wiring yourself. Afterwards, you can proceed with the modem setup using the information sent to you via SMS.

Additionally, if you prefer, you can seek assistance from an electrician or purchase in-home support service from your customer panel on our website or through our mobile application.