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Knowledge Base

Useful articles and guides for Comnet services. Learn more about our services and how to use them.

My application has been activated, and I received my username and password via SMS. What should I do next?

Category: Home/Business Internet

After your application is activated, you will need to set up your modem. If you have purchased on-site installation service, the installation team will set up the modem during the initial installation. However, if you have not purchased on-site installation service, you can set up your modem by connecting the labeled cable left for you in the building's junction box to your apartment's phone cable with the help of an electrician. You can use the subscription information provided in your SMS message to set up your modem.

For more information on modem setup, you can click here.